Patient Assistance & Reimbursement
Call DOXILineTM for Reimbursement Information
Tel: 1-800-609-1083
Fax: 1-800-987-5572
Hours: Monday through Friday, 8:00 am-8:00 pm ET
Reimbursement Support
- Verifies insurance coverage
- Shares insurance guidelines for private, federal, and state programs and plans
- Provides general information and assistance with product-specific claims appeals
The information provided represents no statement, promise, or guarantee by Janssen Products, LP, concerning levels of reimbursement, payment, or charge. Please consult your payor organization with regard to local or actual coverage and reimbursement policies and determination processes.
Required Patient Information. When calling about a patient-specific reimbursement issue, please have the following information available:
- Selected patient’s information
- Name and telephone number of insurance plan(s), policy numbers(s), and name of subscriber
- Physician’s name, address, and telephone number
- Patient’s financial information, if calling on behalf of an uninsured patient
Patients must authorize disclosure of this information.
Patient Assistance Program
Janssen Products, LP, will provide assistance to certain eligible DOXIL® patients at no charge, based on medical and financial need.
